b. Return Authorization: After reviewing your request, our customer support team will provide you with a return authorization number (RA number) and further instructions on how to proceed.
c. Return Shipping: When returning a product, you are responsible for the shipping costs unless the return is due to a defective or damaged item. We recommend using a trackable shipping method to ensure the safe return of the product.
d. Packaging: Ensure that the product is securely packaged to prevent any damage during transit. Please include all original accessories, manuals, and packaging materials.
Please note that this return policy applies to online purchases made directly from e-commerce websites or authorized offline retailers.